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Terms of service

Welcome to Wrong Hours. By accessing wronghours.com or placing an order, you agree to the following terms.

1. ABOUT US
Wrong Hours is operated by [your full legal name], trading as Wrong Hours, [trading address], United Kingdom. Contact: hello@wronghours.com.

2. USE OF THIS SITE
You must be 18 or over, or have parental/guardian consent, to place an order. You agree to provide accurate information and use this site lawfully.

3. PRODUCTS AND PRICING
We make every effort to display accurate product information, images, and pricing, but don't warrant that content is completely error-free. Prices are shown in GBP, inclusive of VAT where applicable. We reserve the right to correct pricing errors and to cancel any order affected by one, even after confirmation, with a full refund issued.

4. ORDER ACCEPTANCE
Your order is an offer to buy. We may accept or decline any order — including for suspected fraud, stock unavailability, or pricing errors. Cancelled orders are refunded in full.

5. PAYMENT
Payment is taken at checkout via our secure payment provider. We don't store your full card details.

6. RETURNS & REFUNDS
Covered by our Returns & Refunds Policy, which forms part of these Terms.

7. INTELLECTUAL PROPERTY
All content on this site — the Wrong Hours name, logo, product designs, images, and copy — is our property or used with permission, and may not be reproduced without written consent.

8. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Wrong Hours is not liable for indirect or consequential loss arising from use of this site or our products. Nothing here limits liability for death, personal injury caused by negligence, fraud, or anything else that can't be excluded under UK law.

9. CHANGES TO THESE TERMS
We may update these terms at any time. Continued use of the site after changes means you accept the update.

10. GOVERNING LAW
These terms are governed by the laws of England and Wales, and subject to the exclusive jurisdiction of its courts.